Deleting from inside CaliFit is immediate and needs no waiting on us.
Your account and everything associated with it is erased from your device and from our servers. You will be signed out and returned to the welcome screen.
The same screen has Erase local data, which deletes everything you've logged while leaving your sign-in intact — useful for starting a fresh tracking period. There's also Export my data if you'd like a JSON copy before you erase anything.
Email evotechnologiesinnovation@gmail.com from the email address on the account, with the subject "CaliFit account deletion request".
We verify that the request comes from the account holder, delete the account, and confirm by reply. We respond within 30 days, and in practice much sooner.
Deletion marks your records as deleted immediately — they stop being readable at once and disappear from every device signed into your account — and the underlying rows are purged within 90 days. Backups roll off on the same 90-day cycle.
| Data | Why it stays |
|---|---|
| Data CaliFit wrote to Apple Health or Health Connect | It lives in Apple's or Google's health store, which we do not control. Delete it from the Health or Health Connect app. |
| Purchase and billing records | Held by Apple or Google, who are required to retain transaction records for tax and accounting purposes. |
| Anonymous crash reports | Retained for up to 90 days with your account identifier removed, so we can still fix the bug behind a crash. |
Deleting your account does not cancel your subscription. Subscriptions are billed by Google Play or the App Store. Cancel yours in Play Store → Payments & subscriptions or Settings → Apple ID → Subscriptions before deleting, or you will continue to be charged.